Vienna 120x170cm Wool & Viscose Rug Mink

Vacuuming:

It is completely normal for your new rug to shed fluff at first, this is caused by excess fibres that attach during the spinning process. Once the rug has been vacuumed a few times this will lessen and eventually stop. Regular vacuuming will help to keep your rug looking new for longer and prevent dirt that is on the surface of the rug getting embedded and making it much harder to clean. We would recommend the use of a suction vacuum cleaner to ensure that the pile of the rug isn’t damaged. It is always useful to rotate your rug on a regular basis to even out the wear of the rug or fade if it is in natural sunlight.

Spills & Stains:

To prevent permanent stains on your rug any spills must be dealt with as soon as they happen. The best way to treat them is as follows:

• Blot up excess with a clean white cloth or paper towel - never rub as this can spread the spill.
• Working from the outer edge of the stain to the centre, apply appropriate carpet cleaner with a clean cloth.
• Pat with a paper towel and leave to dry.
• Vacuum the rug.
• If stain is still visible repeat the process until the stain is completely removed.
• If trying to remove the stain yourself doesn’t work contact a professional carpet/rug cleaning company.

Handmade Rugs:

Because our rugs are made by hand they may have inconsistencies known as ‘Abrash’ which means natural and variable change in colour and yarn (this is completely normal in handmade rugs). It gives the rugs life and character and ensures you have a unique rug.

Loose Threads:

You may occasionally find a loose or longer thread (this is because our rugs are made by hand), simply trim it down with sharp scissors or gently pull it out if it is very loose. Each knot is separate in hand made rugs so the rug will not unravel and there are so many surrounding tufts that they will just fill the space.

Fading:

We always use the best dyes in our rugs with the most resistance to fading, but there are no textile dyes that are impervious to sunlight so if you leave your rug in a sun lit area fading will occur over time. Turning your rug regularly will ensure that any fading is even.